Terms and Conditions

TERMS OF SERVICE

Last updated: December 3, 2024

Welcome to the Jolifemme website, jolifemme.com (the "Site"), and the Jolifemme mobile application (the "App")—collectively referred to as the "Platform." The Platform is operated by Jolifemme ("Company," "we," "us," or "our"). By accessing or using the Platform, you confirm that you have read, understood, and agree to these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using the Platform or Services.

1. DESCRIPTION OF THE SERVICES

The Platform allows users ("you," "your," or "Users") to:

  • Browse and purchase Jolifemme products.
  • Create an account, post reviews, join waitlists, subscribe to newsletters, and contact customer service.
  • Participate in promotions, complete surveys, and engage with other Platform features.

All use of the Services requires adherence to these Terms and is subject to our Privacy Policy, which outlines how your personal information is collected and used.

2. PERSONAL INFORMATION AND ACCOUNTS

Using our Services may require providing personal information such as your name, contact details, and payment information. By doing so, you agree to:

  1. Provide accurate, current, and complete information.
  2. Maintain the confidentiality of your account credentials.
  3. Notify us immediately of unauthorized account activity.

Failure to meet these requirements may result in account suspension or termination. Refer to our Privacy Policy for more details on how your information is handled.

3. ELIGIBILITY

The Platform is intended for individuals of legal age of majority in their location who can enter legally binding agreements. By using our Platform, you confirm you meet these criteria.

4. PROPRIETARY RIGHTS

All content on the Platform—including text, images, graphics, videos, and software—is the exclusive property of Jolifemme or licensed third parties.

  • You are granted a limited, non-transferable, personal license to access and use the Platform for personal, non-commercial purposes.
  • Unauthorized copying, reproduction, or distribution of the Platform’s content is prohibited.

Trademarks displayed on the Platform are owned by Jolifemme or respective licensors and may not be used without prior written permission.

5. PRODUCT INFORMATION AND RETURNS

Products purchased through the Platform are subject to our Return Policy. Jolifemme reserves the right to:

  • Refuse service or cancel orders at any time.
  • Limit sales of products to specific regions, individuals, or order quantities.
  • Update product descriptions, availability, or prices without prior notice.

For more information, review our detailed Return Policy available on the Platform.

6. USER SUBMISSIONS

By posting reviews, photos, or other content ("Submissions") to the Platform, you grant Jolifemme a perpetual, non-exclusive license to use, modify, and share your content. Submissions must not:

  • Infringe on the rights of others.
  • Contain offensive, defamatory, or unlawful material.
  • Include private or sensitive personal information.

Jolifemme reserves the right to edit or remove any content at its sole discretion.

7. PROHIBITED CONDUCT

You agree to use the Platform for lawful purposes only and refrain from activities such as:

  • Attempting to gain unauthorized access to the Platform or its data.
  • Using bots, spiders, or other automated tools to scrape or index the Platform.
  • Engaging in fraudulent transactions or violating intellectual property rights.

Jolifemme reserves the right to restrict or terminate access for violations of these Terms.

8. DISCLAIMERS AND LIMITATIONS OF LIABILITY

  • The Platform and Services are provided on an "as is" and "as available" basis, without warranties of any kind.
  • Jolifemme disclaims liability for any damages resulting from interruptions, inaccuracies, or unauthorized access to the Platform.

To the extent permitted by law, Jolifemme’s total liability for any claims is limited to the amount paid for the product in question.

9. TEXT MESSAGING

By opting into text message communications, you agree to receive recurring automated messages regarding promotions and order updates. Standard messaging rates may apply. You can opt out at any time by replying "STOP."

10. GOVERNING LAW AND DISPUTE RESOLUTION

  • These Terms are governed by the laws of Egypt, without regard to conflict of law principles.
  • Any disputes will be resolved through binding arbitration, with no class actions permitted.

11. MODIFICATIONS AND TERMINATION

Jolifemme reserves the right to:

  • Update these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.
  • Terminate or suspend your account for violations of these Terms or applicable laws.

12. CONTACT US

For questions regarding these Terms, please contact us at:
📧 Email: privacy@jolifemme.com
📞 Phone: