INTERNATIONAL SHIPPING & RETURNS
International customers can browse and shop our website in their local currency by selecting their country from the dropdown menu in the main navigation. We offer Standard (via RRD) and Express (via DHL) shipping options depending on the destination country. Reference the table below for shipping times and returns fees to your country. Returns fees are estimates and can fluctuate based on exchange rate.
Shipping Details
| Country | Standard Transit Time (Business days after order ships) | Standard Shipping Fees | Express Transit Time (Business days after order ships) | Express Shipping Fees | Duty & Sales Tax | Pre-paid Express Returns Fees (Returns fees are estimates and can fluctuate based on exchange rate) |
|---|---|---|---|---|---|---|
| Australia | 10 - 18 | AU$10 | 5 - 9 | AU$15 or free on orders AU$125+ | Included | AU$15 |
| Austria | 6 - 10 | €10 | 3 - 5 | €15 or free on orders €85+ | Included | €15 |
| Belgium | 6 - 10 | €10 | 3 - 4 | €15 or free on orders €85+ | Included | €15 |
| Canada | 6 - 10 | CA$10 or free on orders CA$95+ | 2 - 5 | CA$15 or free on orders CA$145+ | Duty included. Sales tax paid at checkout. | CA$14 |
| Denmark | 6 - 10 | 75Kr | 3 - 4 | 100Kr or free on orders 770Kr+ | Included | 100Kr |
| Finland | 5 - 10 | €10 | 3 - 5 | €15 or free on orders €85+ | Included | €15 |
| France | 6 - 10 | €10 | 4 - 6 | €15 or free on orders €85+ | Included | €15 |
| Germany | 6 - 10 | €10 | 3 - 4 | €15 or free on orders €85+ | Included | €15 |
| Ireland | 6 - 10 | €10 | 3 - 4 | €15 or free on orders €85+ | Included | €15 |
| Mexico | 6 - 10 | Free | 2 - 4 | MX$220 or free on orders MX$2150+ | Included | MX$280 |
| Netherlands | 6 - 10 | €10 | 5 - 6 | €15 or free on orders €85+ | Included | €15 |
| New Zealand | 14 - 24 | NZ$10 | 4 - 6 | NZ$15 or free on orders NZ$100+ | Included | NZ$16 |
| Norway | 10 - 16 | kR110 | 3 - 5 | kR160 or free on orders kR1100+ | Included | kR160 |
| Poland | 6 - 16 | zł40.00 | 4 - 5 | zł60.00 or free on orders zł525+ | Included | zł65.00 |
| Sweden | 10 - 16 | 110kr | 5 - 7 | 160 kr or free on orders 1200+ kr | Included | 160,00 kr |
| Switzerland | Not offered | CH9 | 3 - 4 | CHF14 or free on orders CHF115+ | Included | CHF14 |
| Spain | 6 - 10 | €10 | 3 - 4 | €15 or free on orders €85+ | Included | €15 |
| United Arab Emirates | 10 - 16 | Free | 3 - 4 | AED60 or free on orders AED400+ | Not included - payable at checkout | AED55 |
| United Kingdom | 5 - 10 | £10 or free on orders £50+ | 3 - 6 | £15 or free on orders £80+ | Included | £7 |
| European Union | 10 - 16 | €10 | 4 - 9 | €15 or free on orders €85+ | Included | €15 |
| Rest of World | 10 - 18 | Fees apply | 5 - 10 | Fees apply | Not included - payable at checkout | USD$15 (or local currency equivalent) |
INTERNATIONAL HOLIDAY SHIPPING
Order by the following dates to make sure you get your gifts in time for the holidays:
| Country | Order by (Express orders) | For delivery on or before |
|---|---|---|
| Canada | Tuesday Dec 17 | Tuesday Dec 24 |
| United Kingdom | Sunday Dec 15 | Tuesday Dec 24 |
| Germany | Sunday Dec 15 | Tuesday Dec 24 |
| Netherlands | Sunday Dec 15 | Tuesday Dec 24 |
| Switzerland | Sunday Dec 15 | Tuesday Dec 24 |
| Italy | Sunday Dec 15 | Tuesday Dec 24 |
| France | Sunday Dec 15 | Tuesday Dec 24 |
| Sweden | Sunday Dec 15 | Tuesday Dec 24 |
| Norway | Sunday Dec 15 | Tuesday Dec 24 |
| Denmark | Sunday Dec 15 | Tuesday Dec 24 |
| Rest of Europe | Sunday Dec 15 | Tuesday Dec 24 |
| Australia | Sunday Dec 15 | Tuesday Dec 24 |
| New Zealand | Sunday Dec 15 | Tuesday Dec 24 |
| United Arab Emirates | Monday Dec 16 | Tuesday Dec 24 |