Privacy Policy
Last updated: December 3, 2024
Welcome to the Jolifemme website, jolifemme.com (the “Website”), and the Jolifemme mobile application (the “App”) (collectively referred to as the “Services”). The Services are operated by Jolifemme (“we,” “us,” or “our”). We are committed to protecting your privacy and the security of your personal information (“Information”). This Privacy Policy (“Policy”) explains the types of Information we collect, how we use it, and your rights regarding your Information. We encourage you to review this Policy carefully.
By accessing or using the Services, you confirm that you have read, understand, and agree to this Policy.
Our Services are based in Egypt and available globally. If you are located outside Egypt, please note that your Information will be processed in accordance with local laws.
For any questions about this Policy, please contact us at privacy@jolifemme.com.
INFORMATION WE COLLECT AND HOW WE USE IT
Types of Information
We collect the following types of Information:
- Personal Data: Name, email address, phone number, billing and shipping address, and account details provided by you.
- Device Information: Details about the device you use, such as IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about your activity on the Services, such as pages visited, interactions with content, and preferences.
- Payment Information: Payment details processed through secure third-party providers.
How We Use Your Information
We use your Information to:
- Process orders and deliver products.
- Respond to your inquiries and provide customer support.
- Improve our Services and develop new features.
- Send promotional communications (with your consent).
- Protect against fraud or unauthorized activity.
SHARING YOUR INFORMATION
We do not sell your Personal Data. However, we may share your Information with trusted third-party providers, including:
- Payment processors for completing transactions.
- Shipping partners for delivering orders.
- Analytics and marketing services to improve user experience and target advertising.
All third parties are required to handle your Information securely and only for the purposes outlined in this Policy.
COOKIES AND AUTOMATED TRACKING
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website performance.
- Serve personalized advertisements.
You can manage or disable cookies in your browser settings. For more details, review our Cookie Policy.
YOUR RIGHTS
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your Personal Data.
- Deletion: Request deletion of your Information (subject to certain legal obligations).
- Opt-Out: Opt out of receiving promotional communications or targeted ads.
To exercise these rights, contact us at privacy@jolifemme.com.
DATA SECURITY AND RETENTION
We take appropriate measures to safeguard your Information. However, no system is 100% secure. By using our Services, you acknowledge that you do so at your own risk.
We retain your Information as long as necessary to fulfill the purposes outlined in this Policy or comply with legal requirements.
CHILDREN’S PRIVACY
Our Services are not intended for children under 13 years of age. If we become aware of any Personal Data collected from a child under 13, we will delete it immediately.
INTERNATIONAL USERS
If you are accessing our Services outside Egypt, please be aware that your Information will be transferred to and processed in Egypt. By using our Services, you consent to this transfer.
CHANGES TO THIS POLICY
We may update this Policy from time to time. Any changes will be posted on this page, with the date of the update noted at the top. Your continued use of the Services after such changes constitutes acceptance of the updated Policy.
CONTACT US
If you have questions or concerns about this Policy, please reach out to us at:
Email: privacy@jolifemme.com
Subject Line: “Privacy Inquiry”